Frequently Asked Questions
We sell books only on Nature, Culture and Heritage. Especially concerning Sri
Lanka. We do not sell any other types of books.
Except for some books listed under CLASSICS and MASTERPIECES Categories, all the other books are
BRAND NEW. UNUSED.
Ours is purely online/ virtual. We do not have a physical bookstore as such.
We only handle online sales and offer island-wide delivery.
Sorry, we do not deliver outside Sri Lanka.
Buying books from our website is simple and easy: all you have to do is select the book, click on Add to
Cart below the book image, choose your payment method- direct deposits, bank transfers or online Credit/ Debit
Card payments, clarify your delivery address and confirm your order.
Once you complete this process, you automatically become a member.
We cannot take orders over the telephone, e-mail or WhatsApp. Also, we do not offer gift certificates or gift
cards.
Upon receiving your order and payment details, we will email an invoice. This will confirm that we have received
your order.
Sorry, we do not accept COD or Simply Pay on Delivery orders.
We accept Direct Bank Deposits, Bank Transfers, and On-line Credit/ Debit card payments.
(More information at https://sobadama.lk/payment-information/)
Currently, the payment gateway accepts and processes the following payment methods ONLY
- VISA
- MasterCard
We do not accept PayPal since this facility is not available in Sri Lanka.
(More information at https://sobadama.lk/payment-information/)
As soon as your credit/ debit card payment is accepted, you will receive a system-generated receipt confirming
the transaction has been successfully completed.
We charge only the delivery fee, levied by the Sri Lanka Post Courier. The current rate is Rs. 250.00 per 500
grams.
Please ensure someone is at the delivery address to accept the package when the Postman arrives.
Sri Lanka Post Courier normally delivers within 2-3 days throughout Sri Lanka.
You may cancel your order before it is dispatched. After that, it may not be possible. If the books are already in
transit, cancelling is not possible.
Please refer to our Return Policy.
If the book is not on our website, you may send your request through our email address:Â [email protected] .
We will try our best to accommodate your request.
Our Specialty
Our forte is books on Nature, Culture and Heritage. We offer books exclusively on Nature, Culture and Heritage,
especially concerning Sri Lanka. Personnel who are conversant in these fields hand-pick them, especially for
you.
Apart from major publishers, we pay special attention to books from not-so-known publishers, self-publications,
Small Organizations, Specialized bodies etc. which are not prominent and their books usually run out of print
after the initial exposure or marketing campaign.
You are most welcome to email your feedback, comments, and requests to:Â Â [email protected]